USCAA

Account Executive - Ticket Sales
Lubbock
28434BR
Ticket Services

Position Description
Responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of products and programs as well as communicating effectively with team members within the department.

Major/Essential Functions

• Generate revenue through the sale of new full season, partial season, group tickets, and single game tickets to all Texas Tech Athletics ticketed sports
• Develop new business through outbound calls, emails, meetings, and community event appearances to past buyers and prospects
• Renew and service existing season ticket holders
• Meet and exceed daily call requirements, as set forth by the Athletic Department Achieve defined revenue goals for each sport, as set forth by the Athletic Department Work in tandem with event operations, ticket operations, marketing, Red Raider Club, and various other departments in a positive and professional manner
• High level of interaction with development staff to maximize premium seating and hospitality sales
• Provide a high level of customer service and generate repeat business and referrals
• Maintain and update accurate records of all activities and sales in ticketing database (Paciolan) and CRM system (Salesforce)
• Continually create and implement unique sales strategies and programs Complies with all NCAA, Big 12 and Texas Tech University rules, regulations, and policies
• Assist at home games and other special events as needed

Required Qualifications
High school diploma plus five (5) years progressively responsible related experience; additional related education may exchange for required experience on a year for year basis.

Preferred Qualifications

• Bachelor's Degree
• Previous experience working in college or professional athletics
• Previous experience in ticketing
• Previous experience in sales
• Previous experience in customer service. Must be able to work flexible hours, including nights, weekends and holidays

To apply, visit workattexastech.com

As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

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