USCAA

An example of job duties includes but are not limited to:

•Serve as the lead ticket services staff member for volleyball and women’s basketball. Assist with ticket services and operations for football, soccer, baseball, and other ticketed events. Assist with compiling and implementing pass list on game days in compliance with all NCAA, Big 12 Conference, Kansas State University, and K-State Athletics, Inc. rules and regulations.

•Lead ticket operations, ordering and reporting processes for all K-State student pass sales and junior wildcat memberships. Serve as the liaison to campus partners for reporting, enrollment status updates, tuition statement processing, and payment reconciliations.

•Assist with Paciolan ticketing software setup. Including but not limited to batch management, eVenue and Pac7 sales management, and ticket scanner software. Monitor and manage the ticket office windows and inbound phone lines during office hours.

•Assist with ticket distribution, invoicing, and renewals.

WHY JOIN US:

K-State Athletics, a proud member of the Big 12 Conference, invites applications. We are looking for someone who is dependable, passionate about providing excellent customer service, and enjoys working in a fast-paced environment.

Our mission is to foster a culture in which our student-athletes have every opportunity to reach their maximum potential academically, athletically, mentally and socially while operating an organization that is anchored by a genuine commitment to K-State, our supporters and each other.

For more information on K-State Athletics, please visit http://www.kstatesports.com For information about Manhattan, KS and the University, please visit http://www.k-state.edu/hcs/jobs/

Kansas State University has been named a 2022 Top Employer by DiversityJobs.com for a third consecutive year.

The 2021 annual survey by Forbes magazine, “America’s Best Employers by State List,” finds Kansas State University rates among the Top 3 employers in the state and is the best university employer in Kansas.

WE SUPPORT DIVERSITY AND INCLUSION: Kansas State University embraces diversity and promotes inclusion. The University actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others. The University is dedicated to promoting the Principles of Community.

BENEFITS:

•Excellent medical, dental and vision health plans

•Retirement plan (no vesting period!)

•Generous earned leave plan – vacation and sick

•Parental leave plan

•Term life insurance paid by employer

•Accidental death and dismemberment insurance paid by employer

•Long term disability insurance paid by employer

•Paid KSU designated holidays

K-State Athletics Local Agency Employee Benefits Information: https://www.kstatesports.com/sports/2020/3/6/athletics-human-resources.aspx?path=resources

EQUAL EMPLOYMENT OPPORTUNITY: Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability, or status as a protected veteran.

Minimum Qualifications:

• Bachelor’s Degree at time of application
• Two or more years of experience working in a Power 5 ticket office
• Two or more years of experience using Paciolan ticketing software

Preferred Qualifications:

• Master’s Degree
• Knowledge of Big 12 Conference ticket sales rules and regulations

Other Requirements:

• Applicants must be currently authorized to work in the United States at the time of employment
• Excellent verbal and written communication skills
• Must be able to work evenings and weekends as required
• Must have a strong work ethic

This position holds expectations of compliance with all NCAA, Big 12 Conference, Kansas State University and K-State Athletics, Inc. rules and regulations.

How to Apply:  To be considered for the position, please complete the online application, and submit/upload the following documents:

1. Cover letter indicating your qualifications for the position
2. Resume with three professional references that includes contact information (name, title, phone number and email address)

Screening of Applications Begins:  Immediately and continues until position is filled

Background Screening Statement:  In connection with your application for employment, Kansas State University will procure a Background Screen on you as part of the process of considering your candidacy as an employee.  If position is in development, business office or ticket office, the background screen will include a credit check.