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Guest Services Manager
The Guest Services Manager reports to the Director of Guest Services. Oversees and assures Guest Experience elements for athletic events and concerts are executed at Ohio Stadium, The Schottenstein Center, The Covelli Center and other Athletic venues; Provides supervision of event staff during events; Assists with payroll management; Collaborates with Event Managers to create event staffing plans and other aspects of event preparation; Serves as Event Manager for select sporting and special events, responsible for all aspects of event logistics, public safety, and game management; Assists with the recruitment, hiring, and training of event staff, develops and delivers training content; Assists in the oversight of scheduling of event staff and building security for all athletic events, conc


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