The Michigan State University Spartan Ticket Office is searching for candidates for a Ticket Office Internship position.
Responsibilities of this position include, but are not limited to:
Become familiar with Paciolan computer software to assist with order entry and customer inquiries regarding ticket and donation accounts
Become familiar with day to day operations of a Division I athletic ticket office, donor based priority seating, NCAA/Big Ten Conference regulations, and general accounting principles associated with collegiate athletics
Gain experience with www.frontrush.com for ticket requests from internal populations
Assist with counter and phone sales for all ticketed athletic events using Paciolan software
Assist with ticket related functions for all home football, men’s and women’s basketball, and hockey games including sales, will call, player guest, recruit, and VIP ticket distribution
Use Salesforce for tracking and communicating with fans interested in purchasing tickets
Assist supervising select volleyball, soccer, wrestling, gymnastics, baseball, and softball events and complete all related reporting
Monthly inventory of revenue and supplies
Daily reconciliation of voided tickets
Consistently conduct business in a professional manner, including dress and manner of speaking/writing when dealing with donors, alumni, students, etc.
Use time management skills to complete work assignments and meet deadlines before busy sales times and/or game days
Other duties as assigned
Nine-month, starting at 40 hours per week, start by appointment (willing to negotiate start dates)
Bachelor’s degree required
Strong communication and organizational skills required
Familiarity with Microsoft Word and Excel
Paciolan experience is helpful but not required
Previous work experience in a ticket office, university athletic department or other service industry is preferred
Detail-oriented individual with strong organizational skills and ability to multi-task
To apply, please visit the MSU careers site, search for posting #701369: Professional Aide and follow the application process.
Known internationally as a major U.S. public university with global reach, Michigan State University has been advancing knowledge and transforming lives through innovative teaching, research, and outreach for over 150 years. Founded in 1855, MSU is a member of the Association of American Universities, the National Association of State Universities and Land-Grant Colleges, and the Big Ten and Central Collegiate Hockey Association athletic conferences. MSU sponsors 25 intercollegiate varsity sports (12 for men and 13 for women). The 5,200 acre campus is located in East Lansing, three miles east of Michigan's Capitol in Lansing. MSU has approximately 45,000 students (undergraduate and graduate) and 400,000 living alumni throughout the world.