The Department of Intercollegiate Athletics is searching for a Director of Internal Operations for Spartan Fund.
Responsibilities will include, but are not limited to:
Hire, train, schedule and supervise full-time and temporary support staff, which includes coordinating schedules of support staff to provide effective customer service, office and phone coverage
Develop, implement, and update Spartan Fund policies and procedures
Generate regular pledge reminders and invoices
Execute and assign tasks for all aspects of athletic gift and pledge transactions, serving as liaison with University Advancement and MSU Athletics, to ensure accurate recording onto donor records
Manage processing of all gifts and pledges via mail, credit card, online, stock/wire transfer, and matching gifts
Follow up with customers on any declined credit cards (every time payment declines) in Process Scheduled Payments function
Reviews and corrects all types of pledges and receipts not balanced (monthly)
Manage all aspects of internal database and develop proper procedures and mechanisms to ensure timely and accurate input of data
Develop and coordinate mechanisms to successfully transfer information to and from related external systems
Ensure data integrity to establish new and update accounts including biographic information, missing fields, priority points, memberships, late payments and life insurance policies.
Execute and deliver reports and lists for all functions, including mailing lists
Ensure timely and accurate reports to development officers of donors who are on-schedule or delinquent with pledges
Gather and organize reports from various units related to single game ticket buyers, apparel shop and auctions.
Create strategies for identifying new prospects and keep current prospect ratings and staff assignments accurate
Utilize current services and tools, collaborating with University Advancement prospect development to perform prospect research duties including qualification, rating, profile research to confirm biographical, employment, home values, and philanthropic interests.
Deliver five new prospects, with accompanying briefing report, to each development officer every month
Provide premier customer service to annual fund donors
The job requires: knowledge equivalent to that which normally would be acquired in the first two or three years in college, technical, vocational or business school with coursework in office management and business; one to three years of related and progressively more responsible or expansive work experience in office management, budget preparation, financial and administrative record-keeping and secretarial skills; experience in word processing, spreadsheet, database, desktop publishing, and/or web page design or presentation software; or in performing responsibilities related to the operational activities of the employing unit; and may require one to three years of supervisory experience; or an equivalent combination of education and experience.
To apply, go to www.careers.msu.edu, search for posting 689947 and follow the application process.
Known internationally as a major U.S. public university with global reach, Michigan State University has been advancing knowledge and transforming lives through innovative teaching, research, and outreach for over 150 years. Founded in 1855, MSU is a member of the Association of American Universities, the National Association of State Universities and Land-Grant Colleges, and the Big Ten and Central Collegiate Hockey Association athletic conferences. MSU sponsors 25 intercollegiate varsity sports (12 for men and 13 for women). The 5,200 acre campus is located in East Lansing, three miles east of Michigan's Capitol in Lansing. MSU has approximately 45,000 students (undergraduate and graduate) and 400,000 living alumni throughout the world.