The Department of Intercollegiate Athletics consists of more than 275 staff members and coaches and sponsors 30 varsity sports programs. These 30 programs include more than 850 student-athletes who participate in the various sports programs annually within the National Collegiate Athletics Association (NCAA). We are currently seeking Premium Account Executive who will work within our Sales and Service unit. Description of Position: Involves the selling and renewing of premium seating, with a major focus on the Endowment Seating Program (ESP) to both individuals and corporations. Involves analyzing audiences and identifying prospective customers through referrals, lead generation, prior purchasing history, and University affiliation. This position is a critical component to increasing revenue and donations for the Athletic Department. Responsibilities:
Coordinates selling plans and promotional materials designed to promote awareness of athletic events. Sell premium seats, focusing primarily on ESP but also including Football and Basketball Courtside season tickets, corporate bundles and corporate group outing packages through outbound phone calls, emails, and in person appointments. Includes calling current and past customers to upgrade or sell tickets as well as generating sales from new customers.
Provide superior customer service and handle renewals for your personal book of business.
Conduct 50 or more outbound sales calls per day.
Responsible for attending numerous face to face sales meetings throughout the Greater Bay Area.
Proactively seek referrals from existing customers for ticket sales
Provide detailed information to prospective clients about the organization's mission and the unique products and services, pricing options, promotional opportunities, and other aspects of the products/services. Manage prospect leads and customer interaction through the sales process within Customer Relationship Management and/or Paciolan database.
Research and analyze new and innovative methods for generating sales revenue through outreach and develops implementation proposals.
Build relationships and works closely with internal units, such as Ticket Operations and Development to achieve organizational goals.
Strong phone, in person, and written communication skills and the ability to communicate in a polite and professional manner.
Skill using a Customer Relationship Management system to track sales prospects and sales activities.
Prior sales or business development experience.
High level of enthusiasm and motivation.
Thorough knowledge of the athletic program, including its achievements, mission, vision, goals, objectives and infrastructure.
Thorough knowledge of the department's products and services with regard to tickets.
Knowledge of applicable Pac-12 and NCAA rules and regulations.
Prior athletic ticket sales experience.
The University of California, Berkeley is an Equal Opportunity/Affirmative Action Employer. This position has been designated as sensitive and may require a Criminal Background Check. We reserve the right to make employment contingent upon successful completion of a Criminal Background Check.
APPLICATION INSTRUCTIONS: Apply online at http://jobs.berkeley.edu, indicating job #23422. Please include a cover letter, resume, and three references submitted as a single attachment with your application.
The University of California at Berkeley Department of Intercollegiate Athletics staff consists of more than 275 staff members and coaches and sponsors 30 varsity sports programs. These 30 programs include more than 850 student-athletes who participate in various sports events annually within the National Collegiate Athletics Association (NCAA).