This is a senior management position that is responsible for planning and implementing the management of parks, natural areas, other public assets, and education/outreach programs. Functional areas that are the responsibility of the Division Chief for Natural Resources include the City’s urban forestry program, management and restoration of natural lands, operation of the environmental education center, and utilization of volunteers to augment staff efforts. Additionally, the incumbent also performs a range of other functions on behalf of the Park Operations Division, including support to budget development and monitoring process, coordinating the establishment of goals and strategies, preparation of major procurement documents, overseeing community gardens, leading staff project teams, and representing the Department on a number of City Work Groups and planning organizations. This Division Chief works closely with those of Park Maintenance, Park Facility and Operation Support, Park Planning and others to ensure coordination of efforts throughout the Department. The incumbent in this position is responsible for developing and implementing maintenance standards, educational programming, public outreach, and service delivery methods to meet the City’s goals and community needs in a safe and cost-effective manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. (An asterisk denotes responsibilities, duties, and/or tasks that are directly performance-based with regard to the goals of the City’s Strategic Plan, the Department’s 3-Year Business Plan, and/or Park Operations Annual Work Plan):
- Plans and implements a City-wide tree planting and maintenance program utilizing capital and operating funds; improve the health of the urban forest and the extent of the tree canopy.
- Utilizes annual street tree inventories to assess risks and to help define the annual tree maintenance work plan.
- Manages the City’s urban forest in accordance with the Urban Forestry Master Plan; recommend updates to the goals of the UFMP as appropriate.
- Provides high level of customer service utilizing Call.Click.Connect and Cityworks information and data management systems; minimize response times and numbers of outstanding service requests and work orders.
- Develops and implements land management programs to protect and improve the City’s natural resources.
- Meets annual goals for number of land management projects, acres managed, and volunteer hours generated.
- Provides ongoing assessments of natural areas, plant communities, and notable tree and other plant species; incorporate baseline information, best management practices, and project goals into the Natural Resource Management Plan.
- Develops and provides interpretive programming for conservation education and natural resource protection; maintain high level of public satisfaction with programming.
- Meets annual goals for the number of environmental education program offerings, cost recovery targets, and revenue generation.
- Ensures compliance with the established safety standards for parks, public open spaces, facilities, work places, vehicles, and equipment to enhance the safety of the public and the City employees.
- Supports and participates in RPCA’s and Park Operations’ efforts to improve retention of highly performing employees and to meet or exceed the engagement score” benchmark for public agencies.
- Develops, recommends, and monitors operating and capital budgets. Improve RPCA’s efficiency of operations and meet annual budget projections and cost recovery targets.
- Develops and/or reviews recommendations for new or modified business processes for the delivery of the services, including analysis of the costs, revenues, staffing, equipment, service impacts and effectiveness of the service in meeting the established goals and objectives.
- Participates in planning, design, construction, and maintenance of new and renovated facilities, including review of construction and maintenance plans.
- Participates in department-wide efforts for master planning, policy/procedure development, business plan development, organization/staff development, and special projects.
- Directs subordinate managers in the development and implementation of annual work plans and performance standards.
- Monitors day-to-day operations through meetings with key staff, site visits, inspections and attendance at programs and activities.
- Meets with citizens and community groups to describe Park Operation programs and resources and to address citizens' concerns.
- Implements the performance management system including planning, reviewing, and evaluating the work of subordinates; execute other personnel management actions including the selection, promotion, transfer, and discipline of personnel.
- Directs the development and the implementation of the staff training program.