Founded in 1863, Saint Mary's is a residential campus nestled 20 miles east of San Francisco in the picturesque Moraga Valley. Based in the Catholic, Lasallian and Liberal Arts traditions, Saint Mary's currently enrolls more than 3,500 students from diverse backgrounds in undergraduate and graduate programs. The De La Salle Christian Brothers, the largest teaching order of the Roman Catholic Church, guide the spiritual and academic character of the College.
As a comprehensive and independent institution, Saint Mary's offers undergraduate and graduate programs integrating liberal and professional education. Saint Mary's reputation for excellence, innovation and responsiveness in education stems from its vibrant heritage as a Catholic, Lasallian and Liberal Arts institution. An outstanding, committed faculty and staff that value shared inquiry, integrative learning and student interaction bring these traditions to life in the 21st century. The College is committed to the educational benefits of diversity.
Create a comprehensive athletic ticketing operations and procedures plan for the College, including all paid admission for 6 ticketed varsity intercollegiate programs as well as special events. The position will coordinate a variety of related finance, marketing, and promotional activities. The position directly supervises the personnel, resources, and employees assigned to the ticketing function. Responsible for generating ticket revenue for each ticketed sport, creating efficiencies with other departments on campus and efficiently managing the day to day operation of the ticket office.
Direct all operations and procedures of the Athletic Ticket Office. Supervise daily sales operations, including phone sales, group sales, counter sales, online, and mail processing. Implement ticket prices for all athletic events, and project season ticket and gate revenue for the fiscal year.
Responsible for ensuring that the department generates revenue for all tickets sports as well as special events. Assist with creation and implementation of revenue generation plan.
Implement and manage a comprehensive ticket software program. Order, update and maintain necessary computer hardware to maintain a program, and train ticket staff on the use of the program. Monitor ticket inventory. Provide daily/weekly ticket sales reports, annual comparisons and progress report. Create and maintain season ticket holder databases.
Implement a comprehensive program to effectively manage and maintain revenue reporting procedure between department and College business office.
Hire, train, schedule, and supervise part-time and student office staff and game day staff assigned to selling tickets, taking tickets, and program sellers. Responsible for the payroll of all staff assigned to these functions.
Constantly update the ticket portion of the Saint Mary's College athletic website in regards to tickets, including promotional activities, sales information, ticket related releases, etc. Responsible for the proper setup and updating of the Saint Mary's portion of all ticket related software and hardware.
Know, recognize, and comply with the laws, policies, rules, and regulations governing the College and its employees, and the rules of the National Collegiate Athletic Association (including, but not limited to, NCAA Bylaw, Article 11 and its requirement to report all athletically-related income and benefits from sources outside of the College to the President) and of the West Coast Conference as now constituted or as may be amended in the future. Supervise and ensure that any assistants and any other employees and/or volunteers for whom you are administratively responsible comply with the aforesaid policies, rules, and regulations. Immediately advise the Director of Athletics if you have reasonable cause to believe violations, whether by employees or students, have occurred or will occur.
Experience and Qualifications:
Bachelor's degree required. One (1) to three (3) years of related experience in higher education or similar settings, experience/background in athletics highly desirable.
Proficiency in word processing and presentation software, electronic mail software, Adobe Adobe Photoshop, Side Arm website software. Working knowledge of ticketing software preferred.
Strong interpersonal skills with the ability to deal with all levels of coaches, administrators, and staff and excellent oral and written communication skills, along with strong organizational skills with the ability to handle multiple, competing for tasks and priorities.
Team-oriented individual with a willingness to take initiative and be flexible and able to maintain confidentiality and use discretion.
Understanding and supportive of the values and ideals of the Lasallian, Catholic, and liberal arts traditions.
The position requires significant night and weekend work.
Application Instructions: Please apply online at http://jobs.stmarys-ca.edu Include a cover letter that specifically addresses how you meet the qualifications and are prepared to support the mission of the College
The name and contact information for three (3) professional references.
In applying for a position, candidates sign a consent authorizing a broader inquiry which may include reference checks, a motor vehicle check, and a third party background check.
Saint Mary's is an equal employment opportunity employer. We support inclusive excellence and are committed to creating a safe and welcoming community for all.
College policy prohibits discrimination based on race, color, religion, national origin, ancestry, age, gender, sexual orientation, marital status, medical condition, physical or mental disability, gender stereotyping, and gender identity, taking a protected leave (e.g. family medical or pregnancy leave), or on any other basis protected by applicable laws.
Saint Mary's College annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Saint Mary's College Report, please go to the Public Safety website at http://www.stmarys-ca.edu/public-safety/annual-security-and-fire-safety-report-0. To request a paper copy please call Public Safety at (925) 631-4284. The report includes