Our CSRs are ambassadors of high quality athletic facility equipment from our call center to our established customers. No cold calls. Most communication is by in-coming telephone and e-mail assisting dealers, ADs and coaches to place orders or resolve questions with brands sold under the Litania Sports Group umbrella. Calls are often technical and sports related so attention to detail, and passion and knowledge of sports is required.
Litania Sports Group promotes a team environment. The statements below are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Associate’s degree in business or customer service, Bachelor’s degree in related field preferred
Knowledge of a broad range of sports including but not limited to basketball, volleyball, track & field, athletic facilities
Minimum one-year experience in sales or customer service
Ability to multitask and handle various responsibilities at a given time
Excellent verbal and written communication skills in English
Ability to prioritize and complete multiple projects in a fast paced environment
Possess confident and positive attitude
Thrive in a fast-paced, team environment
Assertive, self-motivated, analytical, detail oriented and a quick learner
Ability to pass a drug screen and work in a drug-free environment
Additional Salary Information: Opportunity to earn an additional 15% of base, paid quarterly, for order accuracy and sales volume
Litania Sports Group manufactures facility equipment for internationally recognized and desired brands of Gill Athletics, Porter Athletic, and PowerMax. LSG Corporate headquarters are in Champaign, Illinois at a 225,000 square foot factory and office space. LSG manufacturers approximately 75% of the products it sells in its Champaign, IL factory with the balance of products made in Asia. We distri...bute our products through 800 team, specialty, and catalog dealers and 30 construction dealers in the US. LSG also sells internationally through dealers in most developed countries.
Litania Sports Group is an employees-first company. We believe that envisioned, engaged, and happy employees provide customers the highest quality products in a timely manner. Employees not only participate in teams to solve problems but are encouraged to post problems they see in any area or product via a company wide forum. Managers at all levels are evaluated in part by the employees they manage. Every employee at LSG has a bonus program that enables them to benefit from their personal success as an employee and the company as a whole. Our ultimate philosophy is to treat our customers as we wish to be treated.